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title: "FarmConnect Customer Support Home"
canonical: "https://farmconnect.docs.rubiconwater.com/space/FCCS/2499379500/FarmConnect%20Customer%20Support%20Home"
format: markdown
---
This space explains how FarmConnect customers can use the Rubicon Customer Support System What to do in an emergency In an emergency you should still lodge a request online as described in this guide, but if the emergency occurs after normal support hours, you should ALSO contact customer support by phone to make sure they are notified promptly. FarmConnect Help Desk contact details: Phone: 03 5820 3040 (ask for FarmConnect Help Desk) Email:  farmconnect@rubiconwater.com