---
title: "Working with Devices"
canonical: "https://farmconnect.docs.rubiconwater.com/space/FCD/2115141692/Working%20with%20Devices"
format: markdown
---
> Macro (toc)

The tools for monitoring and managing devices are located in various FarmConnect modules. This section links to instructions for common device-related tasks.

> ℹ️ **Note**
> ℹ️ 
> ℹ️ Although the links point to documentation for specific parts of FarmConnect, many device-related tasks can be done from a variety of different screens. For example, you can poll or trend device data from many of the FarmConnect screens.

> ℹ️ Before you manage your devices in FarmConnect Portal they must first be installed, and then registered and commissioned in the FarmConnect Administrator portal. For information about installing devices, drivers, and firmware see the device user guides on the [https://rubiconwater.atlassian.net/wiki/spaces/FCKB](https://rubiconwater.atlassian.net/wiki/spaces/FCKB).

# Device Configuration

### Change the Device Label

- [Change the device label](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773/Device+Configuration#Change-the-Device-Label) from the Device Details tab of the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773) screen.

### Set or Change the Device Location

- [Set or change the device location](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773/Device+Configuration#Set-or-Change-the-Device-Location) on the map in the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773) screen.

### Associate a Device with a Bay or Channel

- [Associate a device with a bay or channel](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773/Device+Configuration#Set-or-Change-the-Device-Location) from the map popup dialog for the device in the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773) screen.

### Manage Alarm Actions and Tag Configurations for a Device

- [Create an alarm action](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022113344/Alarm+Actions#Create-an-Alarm-Action) for a device or a group of related devices in the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022113344](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022113344) module.
- You can also manage the tag alarm settings by using the :editTagConfig: **Edit Tag Configuration** option in the device popup in the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342671](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342671) module.

# Device Management

### Check the Status of a Device

- Check the status of devices on the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685) pages. Devices are grouped by type and the details shown will depend on the device type but you will see the last-updated time and the comms status for all devices.

### Poll a Device

- Poll devices to get the latest tag data. Use the :pollDevice: **Poll Device** icon wherever it appears to fetch the latest data from the device. This may take a little while.

### Trend Device Data

- Use the :trendIcon: **Trend** icon wherever it appears to trend the tag data in a quick-look graph. See [Trending Device Data](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685/Device+Status#Trending-Device-Data) for more details.

### Change Device Tag Set Point Values

- Control your devices by changing tag set point values and sending the changes to the device. If a tag can be modified it will have a :modifyTagIcon: **Modify Tag **icon or menu option. Click this icon to open a **Set Point **dialog. See [Modifying Tag Values](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685/Device+Status#Modifying-Device-Tag-Data) for more details.

### Hibernate or Wake Up Devices

- Hibernate or wake up all devices from the [Manual Control](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2259976299) screen
- Hibernate or wake up individual devices from the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685) screens (if the device currently has a preset you can also do this from the [Manual Control](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022375439) screen).

### Manage Presets for Devices

- [Enable or disable all presets](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022375439/Manual+Control#Enabling-and-Disabling-All-Presets) from the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2259976299](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2259976299) screen.
- [Enable or disable individual presets](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022375439/Manual+Control#Enabling-and-Disabling-Individual-Presets) from the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2259976299](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2259976299) screen.
- [Enable or disable all presets for a specific device](https://rubiconwater.atlassian.net/wiki/pages/resumedraft.action?draftId=2115141692) from the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342773) screen or from the map device popup in the [https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342671](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342671) screen.

### View Alarms for a Device

- View all alarms on the [Alarm List](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342699) or filter the alarm list by device, priority, or acknowledged status.

# Other Device Topics

### Create and Manage Notes for Devices

- To create or view notes for a device either choose the **Manage Device Notes** option in the device menu or click the :fcNotesIcon: **Notes** icon (for example, in device popup windows). You can then view any existing notes and create new notes. See [Create Notes for Devices](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2022342685/Device+Status#Creating-and-Managing-Device-Notes) for details.

### View Built-In Actions and Events for Devices

- [View built-in actions and events](https://rubiconwater.atlassian.net/wiki/spaces/FCD/pages/2036957345) for various device types for use in Irrigation Programs.

### Create a Support Ticket for a Device

Create a support ticket for a device by clicking on the **Support** icon on the home page or the main menu, or by using the **Create Support Request** option in device menus. See [https://rubiconwater.atlassian.net/wiki/spaces/FCKB/pages/2085060695](https://rubiconwater.atlassian.net/wiki/spaces/FCKB/pages/2085060695) for more details.

See [https://rubiconwater.atlassian.net/wiki/spaces/FCKB/pages/2085060609](https://rubiconwater.atlassian.net/wiki/spaces/FCKB/pages/2085060609)for help with creating and tracking the progress of a support request.