# FarmConnect Knowledgebase

Canonical: https://farmconnect.docs.rubiconwater.com/space/FCKB/

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### Quick Start

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### Customer Support

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---

- [Battery Assessment](https://farmconnect.docs.rubiconwater.com/space/FCKB/2083028993.md)
- [FarmConnect Knowledgebase](https://farmconnect.docs.rubiconwater.com/space/FCKB/2084896812.md)
- [FarmConnect Customer Support](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085060609.md)
- [The Support Process](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085060635.md)
- [Setting Up a Support Account with Atlassian](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085060668.md)
- [Accessing Support from the FarmConnect Portal](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085060695.md)
- [Creating a Support Request or a Field Service Request](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085060737.md)
- [Tracking Your Support Requests](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085060767.md)
- [Pre-Season Checks](https://farmconnect.docs.rubiconwater.com/space/FCKB/2085093377.md)
- [Checking Battery Health in FarmConnect Portal](https://farmconnect.docs.rubiconwater.com/space/FCKB/2096562238.md)
- [Checking Batteries in the Field](https://farmconnect.docs.rubiconwater.com/space/FCKB/2096889857.md)
- [Subscribing to Updates](https://farmconnect.docs.rubiconwater.com/space/FCKB/2165243908.md)
- [Alarm Dictionary](https://farmconnect.docs.rubiconwater.com/space/FCKB/2205876303.md)
- [Troubleshooting](https://farmconnect.docs.rubiconwater.com/space/FCKB/2206138395.md)
- [Google Chrome: Date Format Adjustment](https://farmconnect.docs.rubiconwater.com/space/FCKB/2216951809.md)
- [Replacing Batteries](https://farmconnect.docs.rubiconwater.com/space/FCKB/2229895202.md)
- [Adjust Water Level Sensor to Measure from Ground Level](https://farmconnect.docs.rubiconwater.com/space/FCKB/2266857504.md)
- [SmartMeter IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2266857526.md)
- [Wormed Gearbox Models post 2015](https://farmconnect.docs.rubiconwater.com/space/FCKB/2266857538.md)
- [Braked Motor Models 2014-2015 (approx) OR Wormed Gearbox Models pre 2015](https://farmconnect.docs.rubiconwater.com/space/FCKB/2266890296.md)
- [Rain Gauge IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2266923045.md)
- [Braked Motor Models pre 2014 (approx)](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267021365.md)
- [Linear Actuator IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267152411.md)
- [Level Sensor IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267185201.md)
- [Pump Interface IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267217929.md)
- [BayDrive IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267348999.md)
- [BladeValve IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267381771.md)
- [Soil Moisture Probe IBee to LoRa Upgrade](https://farmconnect.docs.rubiconwater.com/space/FCKB/2267381781.md)
- [Quick Start](https://farmconnect.docs.rubiconwater.com/space/FCKB/2322300947.md)
- [Product Guides](https://farmconnect.docs.rubiconwater.com/space/FCKB/2322333698.md)
- [Third-Party Interfacing Documentation](https://farmconnect.docs.rubiconwater.com/space/FCKB/2324693037.md)
- [VEGA Modbus Level Sensor](https://farmconnect.docs.rubiconwater.com/space/FCKB/2324725814.md)
- [Keller Modbus Pressure Sensor](https://farmconnect.docs.rubiconwater.com/space/FCKB/2324725852.md)
- [Pronamic Tipping Bucket Rain Gauge](https://farmconnect.docs.rubiconwater.com/space/FCKB/2324791356.md)
- [Kensho Pump Controller](https://farmconnect.docs.rubiconwater.com/space/FCKB/2324987950.md)
- [Sentek Soil Moisture Probe](https://farmconnect.docs.rubiconwater.com/space/FCKB/2325151764.md)
- [Analog Output Flowmeters and Pressure Sensors](https://farmconnect.docs.rubiconwater.com/space/FCKB/2325610505.md)
- [IO-Driven Pump Controller](https://farmconnect.docs.rubiconwater.com/space/FCKB/2325970952.md)
- [IBee to LoRa (FerIT) Upgrades](https://farmconnect.docs.rubiconwater.com/space/FCKB/2326167558.md)
- [Wormed gearbox models, pre 2015 (&#x27;Maxi&#x27;)](https://farmconnect.docs.rubiconwater.com/space/FCKB/2420506721.md)
- [FarmConnect Portal: Hibernate a Device](https://farmconnect.docs.rubiconwater.com/space/FCKB/2558984256.md)
- [FarmConnect Portal: Hibernate Multiple Devices](https://farmconnect.docs.rubiconwater.com/space/FCKB/2559213664.md)
- [FerIT: Change the FerIT Device Name](https://farmconnect.docs.rubiconwater.com/space/FCKB/2559442984.md)
- [MicronLevel Air: Calibrate Water Level to Ground](https://farmconnect.docs.rubiconwater.com/space/FCKB/2559475736.md)
- [MicronLevel Air: Configure Water Level Percent Full](https://farmconnect.docs.rubiconwater.com/space/FCKB/2559836161.md)
- [FerIT: Setting a Custom FerIT Password](https://farmconnect.docs.rubiconwater.com/space/FCKB/2559836185.md)
- [FerIT: Updating the FerIT Firmware](https://farmconnect.docs.rubiconwater.com/space/FCKB/2559868929.md)
- [Water Level Sensor Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602139654.md)
- [Soil Moisture Probe Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602172435.md)
- [SmartFront Sensor Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602205220.md)
- [Flow Meter Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602237972.md)
- [Radio Node Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602303506.md)
- [Pump Monitoring Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602434568.md)
- [Weather Station Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602532867.md)
- [BayDrive, BladeValve &#x26; RiserDrive Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2602565635.md)
- [AgPod Gateway Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2603417606.md)
- [SlipMeter, PikoMeter and BladeMeter Alarms](https://farmconnect.docs.rubiconwater.com/space/FCKB/2603515935.md)
- [JIRA: Create a Support Request Ticket](https://farmconnect.docs.rubiconwater.com/space/FCKB/2608922631.md)
- [FarmConnect Portal: Adjust a Time-Based Program (All remaining devices during operation)](https://farmconnect.docs.rubiconwater.com/space/FCKB/2609348611.md)
- [FarmConnect Portal: Create New Time-Based Program Based on Saved Program](https://farmconnect.docs.rubiconwater.com/space/FCKB/2612756578.md)
- [FarmConnect Portal: Adjust a Time-Based Program (Individual line) During Operation](https://farmconnect.docs.rubiconwater.com/space/FCKB/2612789310.md)
- [FarmConnect Portal: Create New Time-Based Program with a Pump](https://farmconnect.docs.rubiconwater.com/space/FCKB/2612920371.md)
- [FarmConnect Portal: Create New Time-Based Irrigation Program](https://farmconnect.docs.rubiconwater.com/space/FCKB/2612920383.md)
- [FarmConnect Portal: Synchronize a Time-Based Program](https://farmconnect.docs.rubiconwater.com/space/FCKB/2613248001.md)
- [FarmConnect Portal: Configure Pump Time Offsets](https://farmconnect.docs.rubiconwater.com/space/FCKB/2613510147.md)
- [FarmConnect Portal: Create a New Time-Based Program with a Control Gate](https://farmconnect.docs.rubiconwater.com/space/FCKB/2614591582.md)
- [FarmConnect Portal: Adjust a Time-Based Program Settings](https://farmconnect.docs.rubiconwater.com/space/FCKB/2614624365.md)
- [Irrigation Programs Update (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2167570575.md)
- [Welcome (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2167668807.md)
- [FarmConnect Australia: 3G End of Life (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2194243646.md)
- [Event Control Irrigation Update: Modifying Events (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2204172295.md)
- [Battery Management: Hibernation (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2205515794.md)
- [FarmConnect SMS Alerts (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2244280330.md)
- [Seasonal Maintenance (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2258599946.md)
- [Extreme Temperatures (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2303098885.md)
- [FarmConnect Australia: 3G End of Life 28/10/2024 (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2403237903.md)
- [Planned Outage 13th November 2024 at 2pm AEDT (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2453372978.md)
- [FarmConnect Customer Survey 2024 (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2478538885.md)
- [Quick Start Guides and Demo Videos (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2490859595.md)
- [Troubleshooting - Alarms (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2602434623.md)
- [BladeValve: Additional mounting options (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2664628327.md)
- [BayDrive: New Options for Narrow Structures (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2671968266.md)
- [FerIT Firmware Update: Low Power Mode (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2714861577.md)
- [FarmConnect Knowledge Base: New URL and Interface (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2739535877.md)
- [Next Generation FarmConnect Software: Preview (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2909372418.md)
- [Advanced Surface Irrigation in Action: Chaffin Farms (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/2983952392.md)
- [Irrigation Programs and Device Alarms (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/3111616536.md)
- [FarmConnect Scheduled Maintenance (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/3301179394.md)
- [FerIT Solar Node: New Pole + Loom Kits (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/3339026433.md)
- [FarmConnect Scheduled Maintenance June 24 2026 (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/3573186586.md)
- [FarmConnect Updates (blog)](https://farmconnect.docs.rubiconwater.com/space/FCKB/blog/3619028995.md)

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Generated: 2026-09-08T01:00:50.004Z